Shipping and Delivery

1. Delivery Options for Personalised Items

We are pleased to offer shipping for our personalised products across Australia. Here are the details:

  • Flat Rate Shipping Nationwide: A flat shipping fee of $10 applies for all deliveries outside of Adelaide.

  • Free Adelaide Delivery: If you’re located in Adelaide, South Australia, we offer free delivery.

  • Processing Time: As all personalised items are custom-made, please allow 2-5 working days for your order to be processed and dispatched.

2. Delivery for Hampers (Local Only)

At this time, we are unable to ship hampers outside of Adelaide. Here's how local delivery works:

  • Local Delivery Only: Hampers are available exclusively for delivery within Adelaide, South Australia.

  • No Shipping for Hampers: Unfortunately, we do not offer shipping for hampers to other regions.

3. Local Courier Information

For all deliveries within South Australia, we work with a reliable local courier company:

  • Delivery Days: Monday to Friday, between 9am and 6pm.

  • Delivery Notification: You will receive an email notification once your order has been picked up by the courier, so you can stay informed on its progress.